librecam.com LibreCam Help

Getting started

Quick tour of the app How do I sign in?Your first job photo: sign in and take a photo Common questions

Taking photos

How do I take photos on the right job?How do I add a caption or voice note?Camera tools: grid, level, pitch and stamps Can I take photos with no signal?How do I add photos from my camera roll?Common questions

Team and subs

Crew member or sub: which do I add?How do I invite my crew?Give a subcontractor access to add photos to one project My sub can't add photos Common questions

Projects and photos

How do I find my job?How do I create a project?How do I add the customer and address?My photo went to the wrong job How do I send the customer a photo link?How do I mark up a photo?How do I comment on a project?Where did my finished job go?Common questions

Reports

How do I make a report?How do I send a report?How do I make a report on a computer?Common questions

Checklists

How do I add a checklist to a job?How do I finish a checklist?How do I make a checklist template?Common questions

Troubleshooting

Something's wrong. Where do I start?Check cellular settings for photo and video uploads It says "We couldn't find an invite for this email"It says "View-only access. You can't make changes."A job shows no photos Get help with LibreCam Common questions

Troubleshooting

A job shows no photos

For Everyone · Phone app

The message on the job tells you why. Find yours below.

Photos haven't downloaded yet: the photos are there but not on this phone yet. Open the job where you have signal.
Connect to see this project's photos: you're offline. Get signal and open it again.
No photos in this project: nobody has added any yet.
Syncing your projects: the first sign-in on a big company takes a minute.

On Projects, pull down to refresh.

Related

How do I find my job?
Can I take photos with no signal?

Still stuck? Get help with LibreCam.

It says "View-only access. You can't make changes."

You have view-only access here. You can look at photos and reports, but you can't take photos or make changes.

Get help with LibreCam

Contact support from the app, or by email if you can't sign in.